Axos Clearing is a leading, full-service correspondent clearing firm for more than 60 independent broker-dealers and 90,000 customers, headquartered in Omaha, Nebraska.
Axos Clearing is a wholly-owned subsidiary of Axos Financial, Inc. (NYSE: AX).
Our team members are innovative, technologically sophisticated, and motivated to achieve.
IT Production Support – Las Vegas office
Responsibilities Include:
- Monitor for alerts, failures or problems via email alerts and application consoles
- Determine impact of changes
- Basic management and ownership of small projects
- Understand and utilize change control principles
- Review system logs of all types (Windows event logs, Java exception stack traces, proprietary application logs, etc.) for root cause determination
- Change management process
- Troubleshoot and resolve infrastructure issues (Jr level)
- Create documentation and diagrams of systems and processes
- Diagnose and implement corrective measures
- Enhance availability and performamce of systems/processes
- Ensure that productivity, quality and timeliness of assigned projects are accomplished
- Document business requirements
Key Skill Sets or Knowledge Requirements:
- Must be able to work 3rd shift hours (10:30p – 7:30a, Monday night through Saturday morning)
- Must have excellent communications skills for technical and nontechnical audiences via phone, email or in person
- Ability to handle multiple priorities and adjust workflow accordingly, including triaging incidents during shift
- Windows platform experience, including Server 2012 R2 and later (services, file system and user account principles, troubleshooting)
- Phone support skills for interaction with internal and external customers when necessary
- Scripting or programming skills in at lease one of the following: Powershell, bash, Java (not javascript), Groovy, Scala, Python, Perl
- Experience acting as a liason between IT and the business
- Must demonstrate excellent analytical skills
- Problem solving, support and participate in planning and continuous improvement of reporting environment and processes
- Solid understanding of SFTP functionality
- Familiarity with Atlassian suite, JIRA and Confluence
- Bachelors degree or equivalent experience
Apply directly for consideration as we are not using any outside agencies for any of our openings
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Equal Employment Opportunity:
Axos Clearing is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.